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New Dental Patient Information – O’Fallon, MO

Welcome to Your New Dental Home

The team at Twin Oaks Family Dental is incredibly grateful for the many patients that have made it the practice that it is today and we look forward to getting to know your dental concerns directly. Here, you can learn more about what to expect when you first arrive, financing information and more. We recommend you give our new patient page a read before your initial appointment. Our office can’t wait to meet your family and provide exceptional services for many years to come!

Your First Visit

Your first visit is not only about our team getting to know you, but also about you getting to know our team. In the time we spend together, we encourage you to ask questions, express your concerns, and share with us anything you want us to know to help make your care as individual as you are.

Part of getting to know you and providing safe, personalized support involves reviewing your medical history. Certain medical conditions and medications can influence your treatment protocols – so you will be asked to write down a list of your medications and their dosages (including vitamins and supplements).

A full-mouth series of x-rays and a comprehensive oral exam of your teeth, gums, mouth, and jaw will be performed, including a non-invasive oral cancer screening. If you haven’t been to a dentist for a while, please don’t worry. You’ve made an important decision – no need to feel guilty!

Once your entire exam is complete, Drs. Ferando and Jordan will talk with you about their findings. Together you can create a healthy, effective treatment plan that best meets your dental and personal requirements. We can prioritize and stagger your treatments to give you a smile you deserve in a timeframe you can afford.

Finally, we want you to know we will go above and beyond to make you feel relaxed and safe. Not only is your physical comfort important to us, but your emotional comfort as well. So, come in, recline, and unwind – you’re in great hands.

New Patient Forms

When you fill out new patient forms from our office, you’re not only helping us learn more about your oral health needs. You’re also expediting the check-in process, ensuring that you get seen by us sooner for your first visit! Our forms can be filled out when you arrive. Just make sure you arrive 15 minutes ahead of your appointment time if you do. Alternatively, you can easily download and print out the forms ahead of time and complete them at home!

Online Payments

Paying and processing your payments for care should be a simple prospect, not a convoluted and confusing one. For your convenience, you can begin paying for your dental services as a patient via our online portal if you’d prefer. Simply follow the link below and pay close attention to the instructions provided. We hope that you find this option to be simple and straightforward. However, those with questions are welcome to give us a call directly.

Make a Payment Online

Dental Insurance Welcome

As a Preferred Provider for many dental insurance companies, our office is happy to accept a wide variety of dental insurance plans . We are also in-network with many plans and our team members are happy to answer any questions you have about your coverage. Whether you’re trying to get the most value out of your benefits or ensure that you are utilizing all of them before they reset, our knowledgeable team members are here to help you no matter what.

Learn About Dental Insurance

Twin Oaks Membership Plan

Don’t have dental insurance or simply find premiums to be a little too high? We’re happy to offer a reasonable alternative that helps you complete your most essential treatments at an affordable price. The Twin Oaks Membership Plan covers exams, cleanings, and many other preventive services you need to maintain long-term oral health all under one flat rate. On top of that, you can expect additional savings on many other services, including ones not typically covered by insurance!

Learn About Our Membership Plan

Financing Available

Paying for your dental services doesn’t have to be a difficult or impossible task, even if you’re receiving care that is not typically covered by dental benefits. With third-party financing, you can pay for dental services over several months, rather than all in one lump sum. In many cases, you can even expect low to zero interest on your payments when made in full and on time. To see if you qualify for CareCredit, Sunbit or Greensky, give our office a call!

Apply for CareCreditApply for Sunbit